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Using the Site

Customer Service

Delivery & Returns

Terms & Conditions

Contact Great Britsh Brands USA

Our fulfilment team work seven days a week to ensure all orders are processed and dispatched within a timely manner, and our dedicated Customer Service team based at our web headquarters in leafy Buckinghamshire, here in the United Kingdom are always on hand to help with any queries you may have. Please note that phones and emails are only answered Monday – Saturday. Our friendly and helpful customer service team will be happy to take your call between 4.00am - 12.00pm EST Monday to Saturday and emails are responded to within two working days

We're really proud of our customer service team. Whether you need to know when something will be back in stock, or have a problem with an order you've placed, or simply want to clarify whether something is purply-pink or pinky-purple... they'll be happy to help!

Email us at [email protected]

Call us on 646 980 1763 (4.00am - 12.00pm EST, Monday - Saturday)

Eastern (eg. New York) telephone hours: 4am – 12pm

Central (eg. Austin, Texas) telephone hours: 3am – 11am

Mountain (eg. Denver, Colorado) telephone hours: 2am – 10am

Pacific (eg. Los Angeles, California) telephone hours: 1am – 9am

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