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Christmas and New Year Opening Hours
Our website will stay open for business 24 hours a day every day of the holiday season! But we are going to be allowing our incredibly hardworking customer service, order-fulfilment and stock teams a few days off over Christmas and the New Year. Here are some details:
Please note our postage partners Royal Mail & FedEx are also closed for some of the holiday period including the bank holidays. Therefore please be aware that delivery times may be extended.
Christmas and New Year Opening Hours 2025
| Date | Customer Service Hours (EST) | Order Processing Notes |
|---|---|---|
| Wed 24 Dec 2025 | 4:00 – 8:30 | Orders processed as usual. |
| Thu 25 Dec 2025 (Christmas Day) | Closed | No orders or customer queries processed. |
| Fri 26 Dec 2025 (Boxing Day) | Closed | No orders or customer queries processed. |
| Sat 27 Dec 2025 | 4:00 – 12:00 | Orders processed as usual. |
| Sun 28 Dec 2025 | Closed | No orders or customer queries processed. |
| Mon 29 Dec 2025 | 4:00 – 12:00 | Orders processed as usual. |
| Tue 30 Dec 2025 | 4:00 – 12:00 | Orders processed as usual. |
| Wed 31 Dec 2025 | 4:00 – 9:00 | Orders processed as usual. |
| Thu 1 Jan 2026 (New Year’s Day) | Closed | No orders or customer queries processed. |
| Fri 2 Jan 2026 | 4:00 – 12:00 | Normal service resumes. Orders processed as usual. Phonecalls and emails answered Monday–Saturday. |
